• Finance And Business 12.04.2018 Comments Off on Making Social Technologies Work Consultants PDF C6768eb9a

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    by Ronan Gruenbaum : Making Social Technologies Work: Leveraging the Power and Managing Perils of Social Technologies in Business (Palgrave Pocket Consultants)

    ISBN : #113702481X | Date : 2015-08-28

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    PDF-56ab8 | Embracing social technologies at work is not just a blog from the CEO. It is about understanding all the opportunities where social media and technology activities could improve your company from marketing to operations. A practical guide for managers and an informative window into the world of social technologies in business…. Making Social Technologies Work: Leveraging the Power and Managing Perils of Social Technologies in Business (Palgrave Pocket Consultants)


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  • Finance And Business 12.04.2018 Comments Off on Case Studies Courageous Organizational Communication PDF Ad1f62696

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    by Alexander Lyon : Case Studies in Courageous Organizational Communication: Research and Practice for Effective Workplaces

    ISBN : #1433131234 | Date : 2016-11-11

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    PDF-53164 | Alexander Lyon presents 31 case studies in organizational communication that explore issues of courageous communication. Through case studies on many well-known organizations such as Google, the Miami Dolphins, NASA, Comcast, the Boy Scouts of America, Netflix, Taco Bell, Massachusetts General Hospital, Merck Pharmaceuticals, and others, the book articulates a communication-based model of courage … Case Studies in Courageous Organizational Communication: Research and Practice for Effective Workplaces


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  • Finance And Business 10.04.2018 Comments Off on Now Network Helping Professionals Unavoidable PDF 04ed1bedd

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    by Adrian Priddle : Now Network: Helping professionals enjoy the unavoidable

    ISBN : #0993368603 | Date : 2015-10-27

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    PDF-6244b | A professional development handbook for business professionals who are expected to network as part of their daily lives. Now Network takes the embarrassment out of business networking by deconstructing the self-consciousness that inhibits so many people…. Now Network: Helping professionals enjoy the unavoidable


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  • Finance And Business 10.04.2018 Comments Off on Treasure Island Robert Louis Stevenson PDF 580f4ed55

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    by Robert Louis Stevenson : Treasure Island

    ISBN : #1545080275 | Date : 2017-03-31

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    PDF-8ae6e | Treasure Island is an adventure novel by Scottish author Robert Louis Stevenson, narrating a tale of “buccaneers and buried gold”. Its influence is enormous on popular perceptions of pirates, including such elements as treasure maps marked with an “X”, schooners, the Black Spot, tropical islands, and one-legged seamen bearing parrots on their shoulders…. Treasure Island


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  • Finance And Business 10.04.2018 Comments Off on Services Costs Metrics Benchmarking Marketing PDF 87b60fc9f

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    by Anthony Tardugno : IT Services: Costs, Metrics, Benchmarking and Marketing

    ISBN : #0130191957 | Date : 2000-03-20

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    PDF-a2111 | This is the first 100% customer-focused guide to satisfying the consumers of your company’s IT services — and building the loyalty your IT organization desperately needs. IT Services presents every element of a comprehensive approach to service delivery in global, distributed environments. Learn how to establish a vision, processes, service and cost models, performance measurements and “stretch” … IT Services: Costs, Metrics, Benchmarking and Marketing


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  • Finance And Business 10.04.2018 Comments Off on Multinational Commission Parliament Forschungsergebnisse WirtschaftsuniversitA4t PDF 179be996a

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    Multinational teams in the European Commission and the European Parliament (Forschungsergebnisse der Wirtschaftsuniversität Wien) PDF




    by Anne-Katrin Neyer : Multinational teams in the European Commission and the European Parliament (Forschungsergebnisse der Wirtschaftsuniversität Wien)

    ISBN : #3631543328 | Date : 2005-12-28

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    PDF-892a8 | International public organizations, as the European Commission and the European Parliament, are under almost permanent political pressure to improve efficiency. While teamwork is considered to be a possible remedy, so far little research on effectiveness of multinational teams was undertaken in international public organizations. The purpose of this book is to identify the distinctive characterist… Multinational teams in the European Commission and the European Parliament (Forschungsergebnisse der Wirtschaftsuniversität Wien)


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  • Finance And Business 10.04.2018 Comments Off on Relational Political Marketing Party Centred Democracies PDF Df70cc489

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    by Helene P.M. Johansen : Relational Political Marketing in Party-Centred Democracies: Because We Deserve It

    ISBN : #1409439054 | Date : 2012-03-28

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    PDF-04e6b | This book offers a critical re-thinking of the way in which traditional market logic – derived from mainstream economics and managerial marketing – has for decades commonly been applied in the theoretical understanding of democratic politics within influential quarters of political science and in later years also the relatively new but rapidly expanding field of political marketing. Such approac… Relational Political Marketing in Party-Centred Democracies: Because We Deserve It


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  • Finance And Business 10.04.2018 Comments Off on Grundlagen Entwicklung Reinraumtauglicher Handhabungssysteme IPA IAO PDF Cf8fcac39

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    by Jürgen Geißinger : Grundlagen zur Entwicklung reinraumtauglicher Handhabungssysteme (IPA-IAO – Forschung und Praxis) (German Edition)

    ISBN : #3540519599 | Date : 1989-11-30

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    PDF-69f5f | Der Einsatz von Handhabungssystemen in Fertigungen, die in Reinräumen stattfinden, gewinnt aus Gründen der Kontaminationsminimierung zunehmend an Bedeutung. Die eingesetzten Systeme basieren in der Regel auf funktionalen Gesichtspunkten. In der vorliegenden Veröffentlichung wird eine Meßmethode zur Lokalisierung von Partikelquellen an Handhabungssystemen aufgezeigt. Mit Hilfe dieser Meßmethod… Grundlagen zur Entwicklung reinraumtauglicher Handhabungssysteme (IPA-IAO – Forschung und Praxis) (German Edition)


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  • Finance And Business 09.04.2018 Comments Off on Chinese Opinion Management Research Development PDF 88aa76531

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    by Yungeng Xie : Chinese Social Opinion and Crisis Management (Research Series on the Chinese Dream and China’s Development Path)

    ISBN : #981104001X | Date : 2017-07-01

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    PDF-b518c | This book focuses on Chinese society in the environment created by new media. It offers insights into Chinese public opinion for an international readership, and to promote the media literacy and crisis coping capacity of all social sectors by integrating multiple research perspectives, including journalism and communication, management, sociology, psychology, information security, etc. The book i… Chinese Social Opinion and Crisis Management (Research Series on the Chinese Dream and China’s Development Path)


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  • Finance And Business 08.04.2018 Comments Off on Happy Customers Faster Eastern Europe PDF 79259f6f5

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    Happy Customers Faster Cash Eastern Europe edition: A guide to effective communication in financial Customer Relationship Management PDF




    by Marcel Wiedenbrugge : Happy Customers Faster Cash Eastern Europe edition: A guide to effective communication in financial Customer Relationship Management

    ISBN : #1512196630 | Date : 2015-05-15

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    PDF-dabea | Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling customers again and again, hearing the same promises? Then this book is for you. Happy Customers Faster Cash is for business people, either fresh or seasoned, with or without a background in finance, who want to dramatically shorten their ‘on the job l… Happy Customers Faster Cash Eastern Europe edition: A guide to effective communication in financial Customer Relationship Management


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  • Finance And Business 08.04.2018 Comments Off on Performance Analysis Optimization Economics Mathematical PDF 1a1907f3f

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    by Raik Stolletz : Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems)

    ISBN : #3540008128 | Date : 2003-06-04

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    PDF-357fd | The material presented in this book is a result of my work in the field of call center management during the period 1999-2002. The focus is on the perfor­ mance analysis and optimization of inbound call centers. Since call arrivals and call-handling times are often random in inbound call centers, this thesis concentrates on the performance analysis and optimization using queueing models. This boo… Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems)


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  • Finance And Business 07.04.2018 Comments Off on Hidden Innovation Industry Creative Critical PDF Abe77f126

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    by Stuart Cunningham : Hidden Innovation: Policy, Industry and the Creative Sector (Critical Media Studies)

    ISBN : #1498557201 | Date : 2017-03-31

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    PDF-bf5a9 | The term ‘two cultures’ was coined more than 50 years ago by scientist and novelist C.P. Snow to describe the divergence in the world views and methods of scientists and the creative sector. This divergence has meant that innovation systems and policies have focused for decades on science, engineering, technology and medicine and the industries that depend on them. The humanities, arts and soc… Hidden Innovation: Policy, Industry and the Creative Sector (Critical Media Studies)


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  • Finance And Business 07.04.2018 Comments Off on Great Customer Service Telephone Worksmart PDF 0fed3dfd3

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    by Kristin Anderson : Great Customer Service on the Telephone (Worksmart Series)

    ISBN : #081447795X | Date : 1992-11-26

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    PDF-77712 | First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone — from salesperson to manager to secretary — how to treat it as a service tool that directly impacts on company profits. Readers will be able to double their effectivenes… Great Customer Service on the Telephone (Worksmart Series)


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    [Pub.38qFn] Great Customer Service on the Telephone (Worksmart Series) PDF | by Kristin Anderson


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  • Finance And Business 06.04.2018 Comments Off on Cant Buy Like Authentic Connections PDF 7eb2d8528

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    Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results PDF




    by Bob Garfield : Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results

    ISBN : #1591845777 | Date : 2013-03-07

    Description :

    PDF-e6c76 | Today’s brands face an apparent choice between two evils: continue betting on their increasingly ineffective advertising or put blind faith in the supposedly mystical power of social media, where “likes” stand in for transactions and a mass audience is maddeningly elusive. There has to be a better way . . . As Lennon and McCartney wrote a half century ago, money can’t buy you love. But in today’s… Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results


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    [Pub.73SvP] Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results PDF | by Bob Garfield


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  • Finance And Business 06.04.2018 Comments Off on Managing Corporate Communications Restructuring Litigation PDF 82054a7ab

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    Managing Corporate Communications in the Age of Restructuring, Crisis, and Litigation: Revisiting Groupthink in the Boardroom PDF




    by David Silver : Managing Corporate Communications in the Age of Restructuring, Crisis, and Litigation: Revisiting Groupthink in the Boardroom

    ISBN : #1932159886 | Date : 2014-01-14

    Description :

    PDF-60faf | Corporate executives, lawyers, and board of directors suffer from groupthink when confronted with a crisis, restructuring or litigation, which results in a communications meltdown that hurts the number one asset of any company: its reputation. This failure to understand how to communicate in distressed situations results in lost credibility and trust on a global basis in front of many target audie… Managing Corporate Communications in the Age of Restructuring, Crisis, and Litigation: Revisiting Groupthink in the Boardroom


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